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Why Don’t Employers Call You Back?

employersdontgetbackOf all the complaints we hear from job seekers, one of the most popular is, “Employers never call me back.” They say that not receiving any communication makes them think their application materials weren’t received, and it’s frustrating. After an interview, they expect to hear something, even if it’s bad news. They just want to know, one way or the other, if they might be in the running for the position.

It’s a valid frustration and one that we’re all familiar with. It’s understandable that employers are swamped with applications, especially because they’re getting up to 75 resumes for a single position. Job seekers get that they can’t always respond to every single applicant…but to never so much as e-mail or call someone back after an interview?

Our sister blog, The Hiring Site, decided to help us out with this question by asking their audience of employers to give us the low-down on why this might happen. Last week, we got an answer that was worthy of telling you, as it was filled with sound advice.

HRPro gave this response:

“Job searchers, please understand that hiring managers and HR professionals are receiving 10times the amount of resumes than they would have a year or two ago. Their time is spread thin and it is difficult to respond to each resume or application. Don’t expect to hear from every company that you’ve applied. The position may have filled and the manager has moved on.

If you interview for a job, though, a good hiring manager will always follow up. Additionally, be mindful of several things.

  1. First, don’t apply for a job for which you clearly are not qualified.
  2. Second, prepare for your interview. If you know nothing about the company you are interviewing with, it’s an immediate red flag to the hiring manager.
  3. Finally, if a hiring manager indicates that she will contact you in two weeks and you have not heard from her, you should follow up with her. It may be that the process is taking longer than she expected. Remember, two years ago, job seekers were particular about the jobs they would accept. Today, managers are trying to find the “perfect” candidate rather than settling on a candidate.”

So there you have it. What do you think, job seekers?

Also, read this article by Anthony Balderrama to gain some more insight on the topic.

191 comments
dford2201
dford2201

Ok guys I applied  for a position at the hospital,this is what they sent me back..

1:Dear Applicant,

 Thank you for your interest in Health Partners.  We have received your application and look forward to reviewing it. If we find that your experience and skills may be a match for a position in our company we will e-mail you instructions on how to access the next step in the application process.

 2.Dear Applicant,

 Your application has been reviewed and your skills, qualifications and education match those for the position you applied for. The next step in the application process is for you to participate in our “job qualifications” testing program.

Sent I took the test I have not receive anything respond from them.

what happen,did I pass the test or not?


lively13
lively13

I have had 2 job interviews in retail. I never got a call back from either one. One was for TJ Maxx, I have a lot of retail experience and ready to work. I felt things went well. She said she would call by the end of the week. The end of the week came and not call. I did my one time follow through call and she said they picked the best 2 candidates.

Then last week I had an Interview with Staples. I felt again I answered the questions appropriately. Then the guy asked if I had any questions for him and I said "NO". He seemed to be surprised. Then told me if I am lucky enough to get a call back from him by tomorrow, that will start the orientation and hiring process for back ground checks. Eagerly waiting and NEVER received the call. 

Even minimum wage jobs are being difficult to hire. 

margie2
margie2

I received a call from a HR assistant who indicated that the HR manager would like to schedule a phone interview the following day at 10:00 am. I prepared the night before, and the next morning, I waited for until 10:30 no phone call. I then called the company and ask to speak to the person that I was to interview with, I got a voice mail and left her a message, regarding the 10:00 am appointment we were scheduled to have, still I have not heard back. What does this mean?

piccaso1
piccaso1

I recently had an interview with a company was required to do 2 written knowledge tests one on Electronic components and the other Mechanical, passing these tests would mean getting an interview with the director. I passed both tests they said my combined score was 96% had the interview, the interview lasted almost 3 hours, very intense , felt I had a good connection with the interviewer, afterwards I got home and after couple of hours I sent the director a thank you email, I felt I was more than qualified for the job, only to never hear back from them again, I call him and get his voice mail I leave a message, no reply no reply to emails either. So WTF went wrong I dunno!  Very frustrating, during that same week I also had a phone interview with a competitor company they both advertised for similar positions, 100% certain they were separate companies, this I did a phone interview and the interviewer says I was the top candidate and I am too expect a call later on in the week, from his manager for another phone interview, company's HQ is located in another city, then after the weekend with no 2nd call I get a rejection letter by email. Then there was the time I went to a recruiting company, interview with them and employer for position thought I aced the interview, they said they call me for 2nd interview just didn't know what 2nd interviewers schedule is and they'd get back to me, well I heard nothing back from them a week later all emails ignored, then I did some searching on Google and found the recruiters personal cell #, she recognized my number and never answered, then sends me a job offer via email for some minimum wage job working graveyard shift and nothing to do with what I'm qualified for, says this job is mine if I want it!  Then there was another recruiter and he lead me on during the holiday season with this job says I was perfect for it, then after excuses every 3rd day on why no formal interview, interviewer had to take time off work, hiring was put on hold, too resume first week of Jan 2013, no call back no word, emails and phone calls ignored.  My God! I've been unemployed for almost 1 year and I've never had such BS job hunting as I've had this past year, no wonder people go on a rampage!

jobbyjob
jobbyjob

I also had a very odd experience. I had an interview for a position for which I was very well qualified. At the interview, the hiring manger told me how impressed she was with my skill set and how perfectly it matched the qualifications of the job. Upon leaving the interview, she noted that I would be a great fit and that she would be calling in a couple of days for the next stage. She did not have a final answer a couple days later, but did call to say that since she had promised she would call, she wanted to touch base. She also added that she was working on coordinating with human resources, but that an offer would be made within 3 days as I am the top (and perhaps the only) candidate in the running. That was over a week ago and still no word. I have neither been asked for a list of references nor have I signed off on a background check authorization - so it's not like any new information has come to light (not that it would anyway). It may be a blessing in disguise since I was not 100% sold on the position; however, it was very odd that she was adamant about keeping her word to call me back in one instance then no word for over a week in the next instance. I am happy to take it as a sign to seek other opportunities. :) 

frustratedjobseeker
frustratedjobseeker like.author.displayName like.author.displayName 2 Like

I had a very bizarre experience while trying for a position recently. I applied for the position and was asked for my references before I was even interviewed. I sent them and received an email stating they had a problem contacting them. I promptly checked my references to be sure everything was correct. I resent them and 5 mins later got a reply stating they went with someone else with more experience. I accepted this and moved on with my job search. A week later I received a phone call asking if I was still interested in an interview. I said yes and was told I had to travel 500 miles for the interview. I did the interview and was asked to tour the facility anonymously  to see what I thought. I did that as well. I sent an interview  thank you email promptly. 2 weeks passes and I hear nothing. I send a follow up email stating I am very interested and I'm checking the status of the job. I got no response for 2 more weeks. I sent a final email and got a reply that stated.... We went with someone else. I found this to be totally unprofessional. They turned me down and then pursued me again ...made me travel 500 miles for an interview then didn't give me the courtesy of a no thank you. Shame on you.

dezzymondo
dezzymondo

I've had six interviews and none had called me back, after getting to 1st stage and sometimes last stage interviews.

 

At first I was really mad, having sometimes travelled miles to get to the interviews, and at the end of the interviews, whilst shaking their  hands them saying “We will call you in a week or two about our decision”

 

I am a firm believer of "Your word is your bond", but my experience is these people were bare face liars. I if did not get the job "JUST LET ME KNOW", but what I have learnt is that if they go back on their word to you, can you imagine what they would be like if you worked for them? If they cannot be honest with you now, what makes you think they would change if employed by them?

 

Just see it as a lucky escape, and it wasn’t meant to be.

supermom
supermom

I had an interview last Monday.  Went well; very well.  They were impressed with my skills, education and legal background and very impressed with several comments made to their questions.  I sent a thank you letter the same day and a follow up letter (to refresh their memories) at the end of the week.  I was told I would hear, either way, by Monday (yesterday).  No word yet.  Yes, I understand that the hiring process takes longer than it did before due to so many people out of work, however, I took the time to attend the interview and expect nothing less than the same courtesy in return.  If you say you're going to call, then CALL.  If you're delayed, send a quick email to notify applicants a decision has not been made.  Takes 15 minutes of your time (if you were smart enough not to interview 50 people for the job and limited it down to the best possible 5-10).  Also, if you can spend 15 minutes to draft a rejection letter, you can certainly afford less than 5 minutes to make a call instead.  There is absolutely no excuse for any employer not to call when they say.  The professionalism demonstrated in instances like this is what differentiates a good manager from a bad one.

Monica
Monica

I applied for a job over a month and a half ago that I was qualified for. Went on an interview and was told that they would be doing a little pretest to see if you can use the software needed. I never received an email or call back. Here it is a month and half later and I see the job posted once again. Should I email or write a letter to remind them of me? I really wanted that job! Its funny because its a small company in the middle of no where and she claims to have gotten 100's of resumes, yet, you didn't find anyone who qualifies in over a month and a half. This is upsetting because I really thought she was considering me yet, I got no response back even after sending a thank you letter.

Paul
Paul

I had an interview (Friday) with an employer and apparently he liked me enough to move forward into a second interview (following Monday). He expressed that on Monday afternoon (he didn’t set a time with me, just said he would call in the afternoon) we would talk again and move forward. Only problem is that he stood me up for what has been 2 days now. On Friday he sent me an in-depth job description including pay structure documents (it’s a base plus commission job) and a form to fill out for a background check. I got both back to him Monday morning before we were supposed to talk in the afternoon, along with a handwritten thank you via email as he is in Kansas City and I am in Minneapolis. Now here it is Wednesday, I have been stood up and I can't get a response from him via email or phone, and I know he was in the office b/c the secretary told me so. On our first interview he expressed he had been swamped with work. I hope this is the case and that he is not just ignoring me. I really want this job, it's great work helping people and it's really great money. What should I do?? Continue to call once every day as I have been or let it die? Your advice would be greatly appreciated.

UNH
UNH

I've been unemployed for a while and I decided to go though another temp agency. They are so useless. They know you want to work, but won't help you get a position. That said, because my resume was on file with one of these companies, they called me directly, and said I would be better suited for another position and called me in for an interview this past Friday. (8/26). Now the east coast did have to deal with Hurricane Irene, but our state was fairly lucky in comparison to others, so that was why I didn't call anyone on Monday. I did an electronic thank you note that Friday after my interview and today I called the H.R. department and was directed to voicemail -- surprise, no phone call! It is very frustrating. I did have a number on my caller ID this morning from another company that I submitted a resume to last week, but I really wanted this other job. I'm afraid I'll settle for the job I don't really want and then these people are going to finally call me back (and it was a good and friendly interview) -- and do I quit this job I might have a chance of getting or do I stay and basically say, "You guys had your chance, but you were too busy playing the ignoring game." It only takes a second to send out an email letting someone know either way. But I can't ignore another job offer, even if it's for less money. These companies can learn a little bit of good manners can go a very long way.

Hung Hoffart
Hung Hoffart

There are some more choices to evaluate the topic, but i must say that is fantastic way, please continue this wonderful works.

goku
goku

I have been looking for a job now for about 2 months and have had 3 phone interviews.

The first phone interview I had the person I interviewed with took a higher job within the company and then the recruiter sent me a letter saying I didn not get the job. I appreciated him for doing so, but what I dont understand is why the recruiter sent me the letter, I didnt interview with him.

The other 2 phone interviews are yet to be decided if I will get a 2nd interview which will be face to face.

But the last 2 hiring managers told me if I hear anything else that is a good thing(basically saying if I hear nothing then I didnt get it) So I wont be upset if I dont hear anything cause they kinda let me know what the deal was before hand.

But yes the professionalism is gone and those who have been ignoring people just better hope that the same person they ignored isnt the one making the decision on them one day.

Gokkasten
Gokkasten

I don't even know how I finished up here, but I thought this put up was once great. I do not understand who you are however definitely you are going to a well-known blogger in the event you aren't already ;) Cheers!

Richard
Richard

I have many years of experience in recruiting and always contacted people I interviewed to let them know if they weren't being considered. It was the part of my job I disliked most, but ignoring people YOU invite into your office is discourteous and highly unprofessional.

The truth is that most recruiters just don't want to deliver bad news, so they take the easy way out and do nothing.

david stewart
david stewart

When you cannot find a job; you are already beaten down. Then you get a call for a crappy job, yet they still want you to come to three or more interviews with no guarantee of hire. Then you spend what little money you have to go to these interviews only to get turned down. At least call me and say you don't want me so we don't waste all the time and money or look at my qualifications and hire me. Does it have to be that hard to do?

david stewart
david stewart

....and don't even get me started on these stupid personality tests! Whatever happened to just getting to know someone through an interview?

Why do you fill out endless paperwork on job boards only to be sent to a company website....TO DO THE SAME THING ALL OVER AGAIN!

It's like they are trying to get us to give up!

MarcL
MarcL

Whatever the reason for not calling someone back after an interview. Does it not just come down to professionalism and manners. I mean HR is a representation of a company.

On another note, I have heard excuses of no haven't made a decision or we're waiting on xxxx. I guess this there are delays and indecision on every position? I hear it from all sorts of applicant as to the excuses. Just seems like a standard practice on the recruiter's part.

a20havoc
a20havoc

I am losing my job at the end of this month and have already begun the job search in earnest (although I've been sending out resumes for a year now).

I don't expect much from these potential employers, quite honestly. I'm careful to apply for jobs that I genuinely feel I can do but usually don't even get any follow-up. It's inexcusable...especially for jobs at universities and from recruiters who put their personal contact info in the job posting. Two interviews in the last six months with no offers. It's clear that in this climate, companies are NOT interested in hiring folks with potential--and interviews are more about confirming that those who are not 100% qualified are not worth considering any further. Unemployment will give me some time to re-deploy and overhaul my resume. That's a good thing. My resume gets my foot in the door, but hasn't opened it completely.

One thing I do see here is a lot, lot of frustrated people. It's quite possible that the disgust that many of you feel with company rudeness, disrespect and negligence can be parlayed into better hiring policies when you reach the upper echelons. May it be so.

a20havoc
a20havoc

I might add that companies are cash-rich and WILL begin hiring again. Frustrated people WILL find good-paying work in their fields. And I think that there will a day of reckoning and come-uppance for the last three years when this formerly disillusioned workforce takes over.

Megan
Megan

I went in for an interview with the hiring manager. We hit it off and after the interview they sent me a link to a psychology/personality test. It took me over 4 HOURS to complete this thing. I then went in for a second interview with HR to discuss the results of the test. There were 4 sections and in 2 I got a "very good" fit, 1 "good fit" and the last section a "marginal fit". Overall the test said I was a "marginal" candidate. I questioned the math on that and got a "we don't solely rely on that test." After the second interview, they scheduled a third, lunch with the CFO. By this point I thought I had it. After a week with no answer I followed up with HR and they never responded. After a 4 hour exam and rearranging my schedule to fit in 3 seperate interviews (I have a job just lookIng for a new one) and I couldn't even get the human decency of a response one way or another? I got the last laugh though because a few months later I filed a complaint against them with the attorney generals office because they pulled my credit report which is illegal to do for employment purposes (in Illinois). They were given a warning citation.

schrodinger
schrodinger

Heh... I had an interview at a medical office for a med assistant position (never mind that I'm a nurse). The doctor was late for starters, so the office manager had me meet and chat with the other nurse until the doctor got there. The two of us hit it off very well, I thought. Once the doctor finally arrived, he and I began the actual interview. He indicated to me that the assistant position was an immediate opening, but that he might have a nurse's spot opening "in a few weeks". During the interview, a patient called in for a same day appointment. The doctor agreed to see the patient as soon as she could arrive, which just happened to be in less than 10 minutes. So, back to chatting with the other nurse... finally, the doctor finished his appointment and we resumed our interview. Meanwhile, another candidate came in, and the manager began showing him around the clinic. Okay, perhaps that was a time-user until my interview was complete. Perhaps he was the next scheduled interview. That happens when multiple candidates apply for an opening. No, it turns out that he was already hired for the position for which I was interviewing! As for the upcoming "nurse" position, that never happened. It was a sack of... um, fertilizer.

Greg Hill
Greg Hill

In Canada, it's no better.

Sometimes I wish back in junor high or high school, we learned more about the concepts of psycology, philosophy, career and life management and common sense rather then math and science, simply because those four concepts would be the most applicable in later life and help others understand why in these times, we need more comfort then ever.

I'm glad there is always a webpage with a comment section filled with comments I can read and enjoy for their truth value. It seems like the Internet is the only place I talk without restraint is anymore, as well as find the truth and understand how people think.

What is funny is, I knew despite what they were telling me in school, a resume just doesn't matter to companies who have an agenda to fulfill and have a bias in who they hire. No matter how many times you go to a unemployment office, or to workshops in order to upgrade the quality your resume, it doesn't matter, because corruption, laziness and mismanagement by the comapnies wins every single time.

My advice is, whether job-searching becomes to much of an emotional burden on you, do what makes you happy, whether it be watching videos on Youtube or playing video games for hours on end, or just chatting with your friends by telephone, Facebook or Twitter. You will face criticism from those who claim you should be making a better effort out job-searching and getting money to pay your mortage, school loans or whatever, but in the end what matters is that you have had happy moments you can relish, rather then face a bitter, seemingly never-ending cycle of being left in the dark. I myself only send out three of four resumes in between long stints of chilling out in a week, and though deep down my conscious is telling me to try harder, I know that there is a big chance there are other people in this world of six billion people who feel the same way I do and understand money means nothing if there is no happiness.

Other then that, I have nothing more to say, as most of the comments here reflect my struggles with getting a career that suits me, and I am happy this site exists.

Melissa
Melissa

I can totally relate with you on your views of finding happiness vs. working with corrupt, set up workers etc. Unfortunately, its seems to be the norm out there. I too hesitate going back into the swing of working, wondering if my next step will be into another pit of backstabbers, lying managers. In the job search, I have experienced temp agencies not calling back to let me know if I had obtained a position that they were so excited for me to go out on, responding 'hey thanks for getting in touch!!!' HR recruiters replying that a position was filled at the last moment, internally.. 'But lets please keep in touch, for future openings...yes you may contact me personally'. Then no response when I do inquire about a new position.
It would be nice to see some manners, and accountability, wouldn't it?

Btw, good for you Megan!

Good luck everyone..

TeeteZoks
TeeteZoks

Hello all! I like this forum, i found multifarious compelling people on this forum.!!!

Great Community, regard all!

Inquiring
Inquiring

The reason I think that employers don't ever really call people back is they have stopped caring about the people & the position they have been put in by being laid off. They are not in the position that we are in & would almost certainly think twice if not 3 times about it if they themselves were in the position that so many of us are in. Common courtesy just does not exsist anymore especially in these extreme hard times when it is needed most. If they would just step outside of their world & look at it through someone's eyes who is struggling then maybe just maybe they would wake up from this dream world they have been living in & have a heart & a clue about what is really happening.

The moral of this is Treat others as you would want to be treated: with dignity & respect. It does not take much & costs you nothing. Above all have a heart in difficult times, because you never know when you will be there someday & will need someone & a kind word to help you get through it, however long it may be.

FedUp
FedUp

I have been on several interviews in the past 6 months. All except one has been through an agency. The first one (without an agency)...I interviewed for over 3 hours, met with 4 people and never heard a word back. The interviews I have landed via an agency...even the recruiters have a difficult time getting a response. People are rude. and I have a job...just trying to find another one (my boss is a jerk)and can't afford to just up an quit (as much as I would like to).

James
James like.author.displayName 1 Like

It is rude. I had an interview with comcast guy said hes pretty sure and they'll call me back in 2 days. Never called me never responded to my emails or calls. Not only was I a candidate I was a customer. After that i switched to DSL/Dish. Companies need to realize they are not just ignoring some nobody.

Jay
Jay

Well.. I get a call from the HR administrator and we set up a first interview. The first interview went very well (I had to take an exam for the position which I scored a 96 on) and she scheduled a second interview to meet with two managers at the firm. Well the second interview I thought went very well and she told me they would most likely know who they were hiring by the end of that day and they would also let me know either way. I did the usual thank you letter emails after the second interview and even followed up with a phone call the HR administrator a week later but had to end up leaving a voice mail. I mean, if they tell you they will let you know either way it makes it a lot worse. I wish they would not even say that so I could move on more quickly if I don't hear something within the alotted time period. I know I am a pretty naive person at times but I guess I just expect people to act with the same professional courtesy I give them. It only takes 30 seconds to a minute to send an email or a quick phone call. It's not as if HR personnel are the only ones with busy schedules, do your job, it's not hard.

Set it Strait
Set it Strait

I am a sales person who was unemployed and is currently not. I can agree and disagree with the bloggers on this site I stumbled on. Great website BTW.
I can agree that HR people with “preaching ethics” should do the same in the end by telling you the results of the interview. Let me back up… If you “shotgun” your resume to 100 companies, don’t expect to get a response right away. You might (I stress “might”) get a reply email a few months after.
What I have an issue with are people we have not mentioned on this site and they are worse. Professional recruiters or as I like to call them “used car salesman” that hold your sanity in their hands.
Think of these recruiters or also known as “headhunters” are the people who broker jobs that you won’t see on a career builder or even Ladders.com. If your mad that HR or hiring managers don’t call you back, these slim are supposed to help you get a high paying job then in turn they are paid by the hiring company up to 40% of your first years’ salary.
When they call me; and from past experience, I ask them if they have the contracted position or are referral. Most of the times they lie and say they have the contracted position. They are usually working in tandem with a co-worker and are “Information fishing” for the client. Basically they are tring to find out how much people want for a salary and that’s all that comes down too.
Ok now may bitching about these people. I had a guy call me a month ago (who he even said we haven’t spoken 5 years) I’m still in his little black book. He got what he wanted out of me after a few phone/email conversations. He callers me to set up an agreed phone interview 2 days later with the owner of the company. Never heard from ether of them!!! So he was written off by me, but they do the same thing. If you go through them and don’t end up with a hiring package they take you off their books. I had enough of these guys people. So to end the conversation about headhunter, interview them!! Tell them you are working with 10 recruiters, keep them wondering.
If you all have not known that companies hiring managers do a deeper search of you by Facebook or linked in.com? They do and you should do the same to them. So if you have pictures of you getting hammered at a house party on Facebook ether remove the pictures or make the privacy setting higher.
I have found out that you can find out about your future manager/vp on Linked in.com. We are all on it and with a some detective work, you can get a basis of the guy/girl on it.
I can go on and on, but one thing I have to say is close the deal. In my sales world hiring managers want to see a confident/ego driven candidate. I say nice way “if you had a choice to hire someone, would you hire me now”, usually they give you a benign answer. I ask that because I can generally get a litmus test on the results of going forward in the interview process. I love doing it to the people who pretreated me with disrespect in the process (no timely calls or appointments) Some people and some careers; you cannot do that, but you can tone it down a little to get a response. Don’t act like the jerky boys used car salesman skit:
I am a sales person who was unemployed and is currently not. I can agree and disagree with the bloggers on this site I stumbled on. Great website BTW.
I can agree that HR people with “preaching ethics” should do the same in the end by telling you the results of the interview. Let me back up… If you “shotgun” your resume to 100 companies, don’t expect to get a response right away. You might (I stress “might”) get a reply email a few months after.
What I have an issue with are people we have not mentioned on this site and they are worse. Professional recruiters or as I like to call them “used car salesman” that hold your sanity in their hands.
Think of these recruiters or also known as “headhunters” are the people who broker jobs that you won’t see on a career builder or even Ladders.com. If your mad that HR or hiring managers don’t call you back, these slim are supposed to help you get a high paying job then in turn they are paid by the hiring company up to 40% of your first years’ salary.
When they call me; and from past experience, I ask them if they have the contracted position or are referral. Most of the times they lie and say they have the contracted position. They are usually working in tandem with a co-worker and are “Information fishing” for the client. Basically they are tring to find out how much people want for a salary and that’s all that comes down too.
Ok now may bitching about these people. I had a guy call me a month ago (who he even said we haven’t spoken 5 years) I’m still in his little black book. He got what he wanted out of me after a few phone/email conversations. He callers me to set up an agreed phone interview 2 days later with the owner of the company. Never heard from ether of them!!! So he was written off by me, but they do the same thing. If you go through them and don’t end up with a hiring package they take you off their books. I had enough of these guys people. So to end the conversation about headhunter, interview them!! Tell them you are working with 10 recruiters, keep them wondering.
If you all have not known that companies hiring managers do a deeper search of you by Facebook or linked in.com? They do and you should do the same to them. So if you have pictures of you getting hammered at a house party on Facebook ether remove the pictures or make the privacy setting higher.
I have found out that you can find out about your future manager/vp on Linked in.com. We are all on it and with a some detective work, you can get a basis of the guy/girl on it.
I can go on and on, but one thing I have to say is close the deal. In my sales world hiring managers want to see a confident/ego driven candidate. I say nice way “if you had a choice to hire someone, would you hire me now”, usually they give you a benign answer. I ask that because I can generally get a litmus test on the results of going forward in the interview process. I love doing it to the people who pretreated me with disrespect in the process (no timely calls or appointments) Some people and some careers; you cannot do that, but you can tone it down a little to get a response. Don’t act like the jerky boys used car salesman skit: http://www.youtube.com/watch?v=q77X1Dk3ixY

Still Waiting
Still Waiting

I found this article when I was searching for the average wait time to hear back on an interview. I went to school for psychology & HR and am looking for HR positions. It's tough enough to interview, even tougher when you're interviewing with the people you'll be directly working for.

I've had several interviews over the course of 9 months. More often than not, I'm glad to say I eventually got a letter or an email with the "while you're qualifications are impressive, we've decided to go with another candidate" spiel.

My first interview after college I was told point blank "We want to make a quick decision, you'll hear back soon." I asked either way and they said yes. Sent a thank you and never heard another word from them. The other companies I interviewed with sent either an email or letter (about 4-5). I would estimate it took them 1 full week- 3 weeks to send those out. *Note-I've never gotten a call saying I didn't get a job. I'm assuming that's pretty standard not to do for the most part.

One company I interviewed with said I would hear back either way, it was about 2 weeks and I sent an email to one of the people I interviewed with. Never got a response. (BTW, their website said the position was filled) But less than a week later I got an automated rejection email.

The current company I interviewed with, I had two interviews. Both went really well and they seemed to be very interested. It's been almost a full week and I haven't heard anything. Gave their hr manager a call yesterday and it went to voice mail, still haven't heard anything.

Because I have a vague idea of what HR is like, I can understand what that may be like on their side. When we are the ones interviewing we are putting our hopes and dreams into this one opportunity. But when HR staff interview day in, day out, I think they forget what it's like on the other side of things. It becomes such a routine, automated process. They have a hierarchy of what needs to be done and I'm sure stray emails and voice mails are not at the top of that list.

On a personal note though, it drives me crazy to sit around and wait. It's hard to stay optimistic when you give a great interview and it still wasn't enough to get the job.

Jay
Jay

I hear you. Most of the people in HR right now did not lose their job these past few years so they have no idea what it actually feels like during these times. They interview you, pass on their summary to upper management and call it a day. I feel especially horrible for new graduates, they have no idea what they're in for.

strungalong
strungalong

I had a phone interview with a company that went very well, and we set up a face-to-face interview soon after. It went fantastic, the interviewer was saying how out of all the candidates, I was the most suited for the role, and he felt I would be a great fit. He told me he'd call me the next day, as he just had to run it by the HR department first. The next day he called me, and said he really saw me in this position, but he'd have to call back next week to confirm, as HR was not organized, and really hoped I would still be available.

A week passed, then the weekend, and no call. So I call him on tuesday to follow up, and politely ask him about the status of the job. He says he was just going into a meeting, and will let me know by 3pm. So I wait by my phone, but obviously he does not call. A few days pass, and no call. So I ring him again, and it rings once then goes directly to voicemail. I wait a couple days for a call back, but nothing. So I email him just inquiring if they had filled the position, as I had another offer that I needed to make a decision on, and would please like to know if I was still being considered, as they were my first choice. No response. I emailed the HR lady who first set up the interview. No response. A couple weeks later, the posting is now removed from their site.

How unprofessional. If he did not intend to hire me, he should not have strung me on like that during the interview, saying how he saw me in the position, etc. He should not keep me hanging intentionally, yet fail to give me any feedback regarding the job status when they made their decision, especially when I was inquiring. Also, answering his phone, or replying to his e-mails would have been at least respectful, so I could have made a timely decision with the other offer. Especially if they knew I was not getting the job.

I have never been treated more disrespectfully by anyone before, and can't believe this actually occurred.

I understand not calling everyone who sends their resumes in, but after a couple of interviews and phone calls, to just cancel the calls and not respond to your e-mail? Terrible.

cris
cris

I hope a recruiter can answer my question - I am regularly applying for positions within my company. I am an internal candidate and, after I apply/send my resume to the hiring manager I never get an email back, no responses to my follow-up emails or calls! wtf? I'm internal - doesnt that count for anything. I should at least be given the courteousy to be told yes or no. It seems like companies is not interested in promoting and growing candidates within. Lastly, employers - no matter who you are - SHOULD have the decency to return follow up emails - no matter how busy you get. In this day and age, you're on email and blackberries 24/7. You Definitely got the email. It seems like you all are now in a higher position and have forgotten where you came from - you once were in our position of trying to move up - how quickly you all forget. As soon as you start making money you all forget.

a20havoc
a20havoc

I think you hit the nail on the head. This is not so much a matter of HR as it is a matter of disinterested hiring managers. In most cases, the "hiring manager" is really there for another job and sifting through resumes, scheduling interviews, being open-minded about candidates, etc. are just low on the priority list. Sadly, Dale Carnegie is considered "quaint"--if he's considered at all--in today's business world.

Mike
Mike

I like HRPro's trite little response. Dear HRPro...if the employer requests an interview with me and then makes me jump through hoops to go to a second interview and a 6 hour long "shadow" then yes, one way or another, they should contact me back. It's rude, even if they found another applicant for the position, and I don't care how many resumes you get in a day--that's your job. If you can't even follow up with applicants from whom you've taken valuable time for interviews--time that could be spent on other opportunities, then that is very telling of your managerial style and probably explains why, in this economy, you are needing to fill a position to begin with.

Melita Lile
Melita Lile

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Katharine Gallodoro
Katharine Gallodoro

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Daryl Basarab
Daryl Basarab

All these people say that they don't want to work for a company with bad manners, but the majority of employers seem to pull this crap. If you cut out companies with bad manner, you are left with about 5% of the employers.

ready4hire
ready4hire

I was hoping someone would be able to give me some advice about my recent situation with a hiring manager and tell me if its a good idea to reapply for this position?

Two months ago in Feb I applied for a job with a company on their website. I then received an email from the hiring manager a week later on the 18th asking if I was still interested in the position I had applied to and if so I should reply to her email by Feb 22nd. So I replied expressing that I was still interested. Then about a month later in March she sent me another email asking me to come in for an interview on the 16th.

The interview went great. I was interviewed by the hiring manager and her assistant. They informed me to answer every question fully and in detail to see if I really fit what they were looking for. They picked up on how knowledgeable I was about the position and their company, its culture, and values.

They both said my skills and experience matched the position requirements and afterwards they took me on a tour of the company to show me exactly what I would be doing if hired. During the closing they said I would hear from them in a week.

So two days had passed and I followed up with my thank you letter on the 18th and continued to wait out the week. I heard nothing from either person within in the time they said I would. So I followed up with a phone call, she was not in her office so I left a message. Another week had passed still no answer. So I sent a polite email to find out if I was still being considered for the position, still no answer.

Now its April and I went back to their website to see if the position was filled the answer is NO but to my SURPRISE the position is re-posted.

I never got a call back or even an email. Should I reapply or just leave well enough alone?

FrancineLongScott
FrancineLongScott

Hello:

 

I would move on from hearing from this organization.  It sounds to me they were in the hiring process and you may have been in the running and they needed to weed out a couple people and they did.  They most likely hired someone on the inside, most companies are obligated to post a postion, interview and then hire and unfortunately it is the outside folks that get hurt in the crossfire. 

 

Missy
Missy

Don't initiate any further contact with this organization. You've done more than enough to indicate your interest.

That's great that you received some positive feedback during the interview, but until you've filled out your W2, been shown your desk and the employee breakroom, it's nothing but conversation.

Rtrbtn
Rtrbtn

Replying to an ad that advertises one thing and when you show up the job is for something else.
If you advertise for a secretary don't tell me it's telemarketing or that I have to pay you a few thousand to learn something. I know that somewhere someone will sue the bejesus out of you for falsely placing ads for jobs that do not exist.

mavis Holt
mavis Holt

I have not yet gotten a response from a company. I think it is that I look my age. I don't color my hair (I'm allergic), I've come by my wrinkles honestly, and I've been at entry level many times.
I think one of the problems is that it is an employers' market. They don't need to show courtesy or pay attention to anyone who doesn't appeal to them in one way or another. Another problem is that general courtesy is not taught or practiced by the average employer or their staff; there will always be another applicant.
Unless one is accredited, qualified, and properly referenced for a 6-figure salary, one has no clout, no prestige. We can't compete because the rest of us are serfs and beggars. Even though I hate it, I continue to smile, be courteous, hold faith, and keep applying. I may go hungry and have dogs licking my wounds, but I can't be robbed of my integrity. I still send thank-you notes for the interviews.

Tom
Tom

Here's one. I had a second interview for a front desk at a local resort in Palm Springs. This interview was with the owner )the first had been with the manager who passed me through a few days alter for the 2nd). The owner loved me. At the end, he said "I'll call you in 2 days, and if you don't hear, call me." He then said don't wear a suit, although I appreciate it, it's a resort!" Now, wouldn't that make one think that the job was secured (just about)? Well, no call, naturally, I even waited 3 days, then got the manager on the phone (owner was not there).who CURTLY said "We are taking our time with this. We are still interviewing others." I'll take that as a "NO". Wtf?? What a bunch of bs.. (No references were even given --all they had was my resume). So, the last contact and any info they had about me was the end of the second interview. I hope one day that manager is out on the street--he won't be so high and mighty, then. It'll come back to him 10x.

Dontgiveup
Dontgiveup

Hi guys,
I recently had a situation similar to many of you. I had an interview early, and I was a good candidate for a retail job [Jamba Juice in San Diego] (yes, I'm a little young and I was going for a retail job) since I had been working at a different Jamba Juice during High School. She have told me to call back and of course when I did she was "too busy." After some more attempts, she would finally be available and tell me to call back another time again. Happened three times; A month has passed; I walked in twice. Finally she calls me and tells me she will call tomorrow for another interview that she didn't bring up before. She doesn't call at the time appointed and I had to call back and scheduled an interview. I know it's retail and there might be a huge number of applicants, but a SIMPLE CALL or a MINUTE of her TIME could be given! It's been hard to find a job since I am easily depressed and after sending 100 applications and politely calling a week after to positions which I am overqualified for (I make sure resume do not make them feel that I will leave when I find a better job) is hard to get. Most employees tell me you need a friend since retail stores often recommend their friends (like the two other jobs I had; their version of "networking"). Would have been nice if they gave a fair chance to others as well, pshh I'll be their friend any time they would like xD.
I never thought I would have such a hard time finding a job in retail. Too bad most of my close friends are out of state.

Sorry for the unorganized writing, I am very tired and just speeding through this post. Good luck to you all and that's the way life is when there is limited resources. Good Luck to you all and I hope recruiters can be a little more sympathetic to job seekers although they have been lucky enough to not be in this kind of situation. (Don't you wish they could be in your shoes? I guess that's how we are as human beings, we would want to get back at people as a defensive).

Last thing, **** *** cocky recruiters.

Chris
Chris

The practice of not even responding to potential employees must be stopped. It is extremely easy to send a generic mass e-mail to those who did not make the cut.

I have made a point to send e-mails to employers who did not even get back to me indicating to them their lack of professionalism.

Especially for a small business, this can make a difference.

Dontgiveup
Dontgiveup

To Chris who posted above me,
Be very careful when sending emails to employers like that. By doing that you completely erase your chance of getting future opportunities with them. For example if I did that to my retail situation (I know retail might be different), I would have not gotten the interview.

You have to keep this in mind, we are their bitches until we get a little further in the position. Too bad crappy supervisors have too much power in some places, they really need to get lost.

Can't wait till we get a global government and then decrease the financial motive.
I'm just kidding, unrealistic for now I know.

Dontgiveup
Dontgiveup

Let's NOT GIVE UP! Discouragement is our worst enemy.

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