Mastering the art of the follow-up

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Kevin G.*, a marketing communications professional, is waiting.

“I applied for a position that would require an international move, had a phone interview, and was then flown down for a series of face-to-face meetings. That was about three weeks ago. Now [I’m] waiting, wondering if I should follow up. I’m currently employed, so there are LOTS of implications for me should an offer come forward, and I’m getting rather anxious.”

After finally landing an interview and going through the grilling by one or more interviewers, job seekers usually breathe a heavy sigh of relief. Not so fast. Now you have to play the waiting game, constantly checking your phone and e-mail for any sliver of communication. Unfortunately, not all hiring managers respond to candidates in the same way. If you follow up – both immediately after the interview and even after that – it could keep you on top of mind with the employer and possibly increase your chances of an offer.

“If you haven’t heard from the employer by the time they said they would make a decision, it’s all right to follow up, but do it in the correct way,” says Dave Carhart, a former recruiter who volunteers for the Milwaukee-based JobCamp, which offers free events that teach job-seeking skills. “Inquire politely and understand that often hiring timelines get pushed back due to various factors (budgets, other deadlines etc). Ask if there is an update on the position and restate your interest. If there’s no response at this point, they already may have hired someone.”

“Right now, due to the number of candidates, many companies have stopped notifying people individually that they are out of the running. It’s unfortunate, but that’s a fact of life. Repeated calls or e-mails will not improve your case … The key is to express interest, not desperation. That’s a turnoff and will torpedo you quickly,” Carhart says.

Here are seven tips for mastering the art of the follow-up.

1. After the interview, take some time to reflect as soon as you can do so, says Robin Ryan, in her book “Over 40 & You’re Hired.” Note tough questions and those you think you didn’t answer well; list any questions you want to ask if offered the job; and record your overall impressions of the people you met and the company in general. “Do this immediately – it can be quite valuable later. Maybe you won’t get the offer, but it’s important to learn from each interview,” she writes. You can use this information in your thank-you note and its follow-up.

2. The jury is still out about the method of communication for your initial post-interview thank-you. Many experts say either e-mail or hard copy is acceptable, while others prefer one to the other. Consider the type of organization you interviewed with and its culture, advises Alan De Back in “Get Hired in a Tough Market.” Whichever format you prefer, follow up immediately — on the same day of the interview.

3. Martin Yate, author of “Knock ‘Em Dead,” says the follow-up letter should make four points crystal clear: that you understand the job and can do it; that you paid attention to what was being said; that you are excited about the job and that you want it; and that you have the experience to contribute to the first major projects.

4. De Back says an effective follow-up note can be as brief as three paragraphs. He gives an example of a simple format to use: Paragraph one should thank the interviewer for the opportunity; paragraph two should refer to something you discussed during the interview (Hint: Review the list you put together from item No. 1 above); in paragraph three, thank the interviewer again and give a specific time line for when you will follow up.

5. You should show you were listening, are interested in the position and are confident in your ability to do the job, Yate writes. Illustrate these things by using phrases like, “Upon reflection,” “Having thought about our meeting …” “I recognize the importance of …” and “Listening to the points you made…”

6. “The No. 1 thing that separates a potential job candidate from the rest of the pack is when he/she clearly cares about the company’s bottom line,” says Larry Myler, author of “Indispensible by Monday” (Wiley, February 2010) and CEO of profit-consulting firm More or Less Inc. The candidate should have a documented history of bringing previous employers more money than it costs to employ him (either in a sales capacity or by presenting profit-producing and/or cost-cutting ideas) and should use this information in the follow-up call or note. “It proves that the candidate understands profitability and cares about the overall success of the business, not just his own job.”

7. Follow up early in the week, not right before the weekend. If you reach out to the hiring manager on a Friday, he or she has all weekend to forget. By making contact earlier in the week, the chances are better that you’ll be remembered because the interviewer is still in work mode.

*Kevin G. asked that his name be withheld due to privacy reasons.

  1. Pingback: Mastering the Art of the Follow-Up « The HRgonaut

  2. A lot of jobs are offered thru placement services. How do you contact them after you have applied on line with out looking like you are “Bugging” them? I seem to always get the run around. I know others that have gotten interviews for the position I have applied for and they have far less experience than I do. The wage was stated so it is not that, as I would not have applied had I not been willing to take stated wage.
    Thank you.

  3. Pingback: article quotes Larry Myler | more > or > less

  4. I recently tried following up on some resumes that I submitted to companies online. I contacted the companies by phone and got to their HR only to be sent to a voice mail and have no one have the decency to return my call and give me an update on the positions status!

    • To defend the Human Resource departments around the world, we just don’t have time to follow up with everyone who applies for a position at our company’s. Niether do we have time to talk to everyone who calls to ask about their resume. I know this can be frustrating, however, our departments have been cut also with the current economic crisis we are all living through. I am not recommending you not try and talk to someone, I am just trying to help you understand why you often do not get calls or no one will talk to you. With as many people out of work as there currently are, we receive hundreds of applications for nearly every position we advertise for. There are also some very talented people who are applying and often times they are so qualified that they are selected and unfortunately the company just does not have time to respond to everyone who applied. I would recommend looking at the company’s career page on the internet and if the job is no longer posted it is likely the job has been filled.

  5. Most employers don’t do callbacks because they’re just too lazy to do ANYTHING………

    That being the case, you probably wouldn’t want to work there anyway, because they’d probably pass all the work off to you…..

  6. I disagree with the above statement that implies it is ok for a company not to follow up with people they interview. As job hunters, we put a lot of effort into finding a job. A phone call or letter would be appreciated if not chosen for the position. Our time is valuable also and it is just rude not to notify people.

  7. Speaking from a Human Resources position, we are overwhelmed with applications. It is nearly impossible to contact every single applicant, although we do appreciate all complete applications. I only am able to contact the applicants that I wish to interview. If someone does call me to question why I have not contacted them, I will tell them what it is about their application that made me decide not to contact them. Perhaps that will give them a better opprotunity when they fill out their next job application, to avoid the same mistake. Unfortunatley, HR people can not hire all applicants, and we are extremely busy. Hope you understand.

  8. I’ve heard that many companies are flatly refusing to even consider someone for employment who hs been laid off because they believe the fact that you were laid off proves that they were not a good employee.

    How inhumane is this? The VAST majority of people laid off worked long-term for a company and were let go because of the economy, not because they were a “bad” employee. To not even talk to these people doubly punishes them — they’ve already been treated like yesterday’s garbage and then they are supposed to be barred from ever having employment again because of a circumstance beyond their actual control????

    Corporate America ought to be heavily shamed for working with this attitude!!

    • This isn’t true. I have hired many people over the past twenty years who have been layed off. I have even been layed off myself and been hired by another compamy. It was better for both myself and my family once a new job was secured. On bit of advise that I could give any person who has been layed off is to do what you can to overcome the emotional hurt of being let go. The reason is that if you hang on to that negativity the people you interview with at other company’s will feel it an will choose not to hire you. It is essential you move on.

  9. cost/benefit. That’s the bottom line. Sad, but where it’s at.
    Employees have become a commodity, not a necessity.
    If you cry for the job, you’ll surely get dumped on when hired.
    Once you’re hired, there’s the “game.” Six Sigma, Lean, etc.
    busy work to micromanage emplyees. TQM=total quality management
    more “hookum” for busywork.

    Honesty at work has been replaced with “business sepeak.” All designed
    to keep employees in the dark, because of possible litigation. This is the
    existing environment in today’s corporate culture.

    The only way for one to get the “job” they dreamed of is to join the “country club” set. live in the “right” section of town, belong to the “right” organizations. have stufied the “right” courses, at the “right” school. Then, and only then, will one have
    a shot at that “dream job.”

    Now, go out and slay them “tiger.”

  10. It’s the way the system is fixed.They want you to fail or lose and quit the game because it’s easier on them.As Dr. King once said that if you refuse to hire people,you’re telling them that they have no right to exist.

  11. I work in a HR dept. Don’t take it personal if a follow up call is not given. In today’s market we receive hundreds of applications for each open position and there is no way we can contact everyone in a timely manner. I think the article states it best. If you are going to follow up wait until after the deadline you were given and then politely inquire. If you are pushy you go over board and are viewed as pushy not as an interested candidate.

  12. I applied for a position for which I was highly qualifed for in October. I happen to see the listing the same day it posted and it had a deadline date that was about 2 weeks away. In addition to the resume and job application, they also had a very intensive questionaire that needed to be completed–they were questions that required in depth (essay type) answers in order to determine if you would be a good fit. (This was for a local non-profit organization). I submitted my completed application and resume the very next day. After the deadline date came and went, I did contact the organization and spoke to the receptionist. This organization also had another opening they were hiring for which posted the same day as the one I responded to but they wanted to fill that one first before they started the hiring process of the one I responded to.

    Well in early January, I called again to inquire. They still had not started the hiring process for this position! They also have not bothered to notify anyone that there has been a delay or anything. I wouldn’t have known any of this had I not called them myself. I have since decided that as good of a fit that I would be for this position, I do no want to work for a organization who operates in this manner. It’s inefficient, very rude and a lot of other things I could call it.

    I realize that things to come up and cause delays in the hiring process, but this is absolutely ridiculous! At best, employers could split the job of going through resumes, weeding out the ones they are not interested in; let those know they need to move on but if they are interested let them know something–that they have been delayed!

    I don’t think this is too much too ask. Employers are often times taking advantage of the fact that some people are desperate for work right now. This organization had no right to even post this listing if they weren’t ready to start the process within a couple of weeks of the posting!

  13. I am an HR Director in the health care field. I get swamped with calls on a daily basis. Follow ups from people just filling out apps and calls out of the blue to see if we have open positions. My advice to job searchers. Do not call a company asking what positions are available. Come in fill out an app and attach your resume. Do not always assume that just because you filled out an application that you are going to get a call back. I perfer a follow up via letter or e-mail. This shows a different level of professionalism and your true interst in the position. If you absoutly do call for a follow up or to see if a position is open plese make sure that you speak clearly and professionally. Do not have food in your mouth or be screaming at you kids that are in the backgroud. Believe me I have heard and seen it all. Sometimes I wonder if people really want to work at all by the behavor they exhibit on the phone or in person.

  14. To all reading this, I got the job of my dreams straight out of high school in a tough economy with no college experience. Allow me to further tell you how I managed. First, before I ever sent in my application I went to the dream place of hire and I got to know the general manager, the dj’s, the sales people. Secondly, I filled out all my information appropriatly and enthusiastically, I never lied! Nor did I exagerrate. I called about a week after I turned in my application and asked how the process was moving along. They asked me two days later to come in for an interview. I dressed in a reasonable suit with heels wore makeup (not too much) and fixed my hair. I arrived about thirty minutes early and I got to talk to the receptionist and we made friends. After the interview was over I asked if I could call them and they said that would be okay. Every monday I called, and I never stopped. I would inquire politely about the status. Soon, I had another interview. A few months later (still calling every Monday afternoon) I had another interview. Finally after a year and a half and after a total of SIX interviews I got the best job in the entire world! SO keep your head up and stand proud and remember be TENACIOUS!

  15. I interview people. I hire people. For even low paying jobs, we get THOUSANDS of applications, MOST are not remotely qualified — and plainly didn’t read the announcement, such as field jobs that require a driver’s license and the interviewee is now wasting everyone’s time because they have never even had a lesson.

    How do you think any company can keep up with responding to the volume? How much would it cost?

    And when I interview people, I am VERY clear about the time line. “You are the very first person I am interviewing. I have interviews scheduled through the end of next week. It will take us a few days after that to go over all the applicants. Our HR department will be the people who call to make offers or let you know if we have hired someone else.”

    INEVITABLY, that person will call me in 3 to 5 days to ask if I have made up my mind yet.

    Quess what? I just did. She paid NO attention to what I said. I have a schedule chock full of interviews and I have to get my work done on top of it. And now I have calls coming in every few days from people before I have even finished my interviews. AND, I told them that I would NOT be the person making the contacts for hiring.

    If you pay no attention to me BEFORE I hire you, just how much will you pay AFTER you get the job?

    A thoughtful, well put together email or letter is great. Oh, if a couple of us interviewed you, we might talk. You might want to vary your letter a bit.

    But you need to understand what the hirer is going through.

    Sometimes, we are really struggling to pick the right person because we know that we are about to change a bunch of lives…including our own since every employee changes the work dynamic just a bit. it is a lot like having a new sibling appear.

    Sometimes I have been an hour away from sending over the choices when a budget issues freezes everything. I’m not lying if I tell you that. There is nothing in it for me to expend all the energy and time to interview people and let them sit out there.

    Sometimes people don’t take the job offer and you might get it as the second (or third) choice. Do you really want a fast rejection? Are you really turning down offers waiting for me?

  16. I will say that todays job market is very difficult. The reason hiring managers do not call people back after receiving an application or doing an interview is because they receive probably over 100 applications for every 1 open position. Why would any hiring manager waste time calling 99 people to tell them that he is not interested in them? At 5 minutes a call he has to come up with 8 hours where he is not doing anything. Simply for a courtesy. On top of all of that he most likely has no solid reason for not asking you in for an interview. Your resume just didnt catch his eye or he didnt like the school you went to or a computer shot him out 5 interesting candidates and he didnt even look at the rest of the applications. That is why following up on an application is very important.

  17. I had an interview at 8:30 am. I sent a thank you email before 11 am (they were still interviewing).

    I was sitting at my new desk the following Wednesday.

    The man who hired me called me to ask for my references – and he was laughing at my hustle. He said that was what they needed – someone who got the job done. Funny thing, of the two people interviewing me, I was sure he didn’t like me. You never know.

  18. Well, let me say that people in HR or Hiring Managers are very busy people. I can attest to that. On the other hand their priorities are often in the wrong place, due to the company’s bottom line.

    If a job applicant for a skilled job has taken hours of their day filling out a lengthy application with personalized answers, then come in to interview, arrived in a timely manner and is prepared. The least a company can do is spend 1 minute, it takes to shoot him an email with a thoughtful c/p blurb to let him know to move on, as he is no longer being considered for the position.

    the sad reality is people in HR or Hiring Managers often are put in a position where they don’t have the 20- 30 minutes (per position) to do this. The lack of time issue is kind of BS though. I mean who has the time to waste on a bunch of lengthy applications, often times for jobs you are given little information on. Note to employers: Keep the applications simple and industry standard. If you need to ask many time consuming questions, commit yourself the 30 minutes to follow up with all applicants.

    More often than not, Hiring Managers are too self-absorbed to care about job searchers. They have a job and they have the power to hire or not and they get carried away with that. One day each of these individuals will be in a position to see how they are not invincible and they have created a more heinous world by their actions.

  19. It’s horrible to have a critical attitude while looking for a job, but it is becoming exhausting. Before graduating college, I went to several interviews, yet got nowhere. My first job out of college wasn’t advertised, it was because I knew the hiring manager. (That didn’t GET me the job, just the interview).
    To these HR folks on here, I do appreciate that you’re busy, and I can completely understand that. However, looking for a job is a job in and of itself. Recently, after being laid-off, I had two interviews with a company I had to drive 115 miles for. I did the thank you letters after each interview. Spent money on gas, hotel rooms, etc. (Again, while being unemployed) They knew this, so, at very least they could have called me back sooner.

  20. The whole thing is a sad bill of fare! This has been planned and scheduled since the late 70′s. “Workforce 2000″ was released in the early 80′s. Described the demographics as well as America becoming a service oriented country. You’ll never make what you use to. It’s part of the plan. By 2016, only 4% of the working class will actually be represented by a Collective Bargaining agreement. Guess who the 4% will be? That’s right, the public sector. Police, fire services postal ect…. This will show the world that America is still labor friendly. Right! Global economics is a big deal. Takes planning. Manipulation cooptation strategies have been used within many an industry to get to where we are. Board of directors and CEO’s are now reaping the benefits. Deregulation scares me. It goes on and on. NAFTA is the term used to wrap their arms around the bigger picture. As for unemployment benefits, re- training what a joke. JTPA, WIA programs ran out of money real quick. Oh ya! age discrimination is alive and well.
    We will never make the kind of money we use to. That’s why Wal-Mart has become the commencer to America. By design. There goes the American Dream.

  21. “If someone does call me to question why I have not contacted them, I will tell them what it is about their application that made me decide not to contact them. Perhaps that will give them a better opprotunity when they fill out their next job application, to avoid the same mistake. ”

    Thanks Deb. I wish all hiring managers would do this.

  22. I’ve been looking for a job for several months. Although I’ve had several interviews, I have not received any feedback that I didn’t get the job. I have even asked for feedback as to why I didn’t get an offer but no response. I’m glad to hear that is is okay to follow-up when I’ve been told it’s unprofessional to do so.

    I totally agree that HR personnel can’t respond to all applicants but I would think it would be SOP to advise when the job is offered to someone else after participating in the on site interview process and possibly even include why the job was not offered.

    It’s a shame that qualified applicants are turned away because they are unemployed. I am one of the unemployed due solely to the economy. My boss was in tears during the process and even provided a letter of reference. I have seen many jobs where “unemployed need not apply” was included in the description. So sad.

  23. HR managers don’t have time to respond to your email or letter but they seem to find time to go on long lunches and host job fairs with no jobs.

  24. This question goes out to anybody that might be able to answer it for me. Specially Deb being that you are related to “human resources”, I currently received an e-mail from a hospital that I had applied for, it said that based on my work experience and skills I wasn’t compatible to what they were looking for which I completely disagree when I compared my job experience and skill to what they were looking for it was a perfect match. I mean my previous job, I had it for 6yrs so I was really surprised when I received that e-mail from them with that reason for me not being a candidate. So this is the question, should I reply with an email thanking them for taking the time to review my resume/application and what would be something appropiate to add on aside from thanking them. I would really like to know what is it that made me be disqualified being that I match perfectly compare to what they were looking for. Thanks for any help. Happy job hunting. Oh yea one more thing I was one of those that got laid off because of the economy so I wasnt fired for bad performance. It really suck!!!!!!!!!

  25. After submitting my resume for a position I knew I was very well qualified for, I received an invitation for an interview just 2 days later. The interview went extremely well and I sent a thank-you letter to the hiring manager informing him about my desire to work at his company even if it meant less money but had some other benefits that would make up for it. I was called the next day for a 2nd interview the following week. However, the day before my 2nd go-round I was contacted by the receptionist who said the position had already been filled. Unbelievable! I felt that it was so rude to inconvenience me, believe that I had a shot. I think the other candidate probably told them they would start with less than I even wanted and got the job or perhaps I was over-qualified. The hiring manager even said I was a perfect fit, just I didn’t land the job and trust me that pissed me off big time! Don’t waste my time and lead ppl on.

  26. I agree with a lot of what is being said here ! I have had to jump through many hoops for some companies with their out of line testing as well. One such company had me take a battery of tests which included over 600 questions,most of them were essay type……….4 hrs+

    Another sad thing is that this company ( ALONG WITH MANY OTHERS ) continues to to re-post their job listing and never hire ! There are many of the same postings that I have seen for more than 1 year and these positions are not filled ! We all know there are plenty of qualified people, but these jobs are posted with no intention to fill them.

    One of them has been open since November of 08 and they have not even interviewd anyone yet, this is fact because I have knowledge of this company. The postings are there only because these positions were allowed in the BUDGET, if they dont fill the position because manufacturing is slow, it is a cost savings and / or cost avoidance. This is happening more than you know, in this economy if you can save in any way, they are going to do just that….even if it is done in this manner !

  27. I have been laughing at some people’s attacks against the HR departments and “corporate america”. I am job hunting right now and have been for almost a year, so take it from me–been there, done that, got the no call back. Still, companies don’t owe you a damn thing regarding calling you back or petting your ego. They have too many applications to go through and have to keep up with internal obligations on behalf of employees that already work for their companies. Personally, I don’t take any extra delight in an actual follow up phone call or email from the interviewer as to why I did not make it to a round two interview. That news disappoints me just as much as the cold shoulder, maybe more because then it’s final and you won’t feel better to know someone beat you out on experience or something you can’t help. We have all had an interview where, we thought of ourselves as the perfect candidate, and not made the cut but there’s no right to blast companies for hiring someone else or not keeping up with a timeline. And for those who say you wouldn’t want to work there anyway–that sounds stupid and insecure, how would you know? You never worked there. Be kind, professional and thorough speaking with hr managers when following up because it’s up to them on whether your information gets passed along to the right people and who know’s if the person they hire doesn’t work out, you want to be ranked high on the runner up list. Keep looking on the web and networking with family and friends. The more you send your resume out, the more chances you give yourself. I’m tired of people blaming others for not rolling the red carpet out for them. Ugh to negativity and ultra sensativity. Being unemployed is upsetting enough but getting pissed at corporate america or your government is only going to combine people not wanting to be around you with you not having a job, feel any better? We all might as well not take it personal, and retain some optimism to help us through the in-between period.

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  29. I worked in an HR – Recruiting department for two major outsourcing corporations. Not agencies. The database recruiters use to view applicants’ resumes also allows them to have the system send a note to the applicant by two or three clicks of the mouse. This can be accomplished either by selecting the applicants individually or as a group and sending a decline, request for interview or to pass the resume along to the hiring manager. So … HR professionals give the applicant the courtesy of a click or two and let them know their status.

    • As a Senior HR Professional, I totally agree with this comment. There is software out there tha tis not all that expensive that allows you to recieve the resumes and allows you to repond in a mass mailing that the job has been filled. It is amazing how many wonderful replies I recieve after having done this. People are anxious to just hear back. Calling would not be possible however.

  30. Somebody must have a fat bankroll, off work a year and sticking up for corporate!
    The desperate ones are losing their homes, cars, no food for their children. None of us asked for this, majority were let go due to the economy, not because they were poor employees. Every week that goes by I find myself falling more and more into a depressed state. I walk, try to find other things to keep my mind busy, but no matter what I do the reality of NO MONEY slaps me in the face when the bills come in.

    I am 52, that is a downer itself. Everyday I search and search for a job, yes I’m over qualified, but I wouldn’t have applied if I couldn’t do the job. I am more than willing to take the rate of pay. Over qualified just means that the person who interviews you thinks you are a threat to take their job.

    Corporate America will not be increasing their hiring, why should they, their current employees are doing the job of 4 people. They have a higher profit if they don’t hire more employees.

  31. While I understand that HR personnel don’t have the time to contact every applicant for a position to tell them they are not the right fit for any given position, it’s rude to the extreme not to contact the handful of people whom they actually interview if they didn’t get the position.

    Yes, we may be unemployed and have more time, but if I make the effort to dress professionally, drive to the interview, pay outrageous amounts for parking that I can’t afford, (especially in the downtown core,) go through the hour or two interview presenting my best foot forward, send a thank you letter etc, the very least an employer can do is call or email us to let us know if we didn’t get the position. In this case, silence is not golden, and leaving interviewees hanging in hope for several days until they realize they’re not going to hear from the employer is cruel and just plain rude on the employers part.

    The only good thing that may come out of that type of bad etiquette is that the interviewee realizes they don’t want to work for that company if they can’t even take 5 minutes and send a BCC form email to five to ten people who didn’t get the job. It makes one wonder if they handle all their workplace issues in the same dismissive manner.

    Not good.

  32. It’s extremely hard for a 60 year old to be laid off after working over two decades. And not just once, but three times since 2008 and only able to get temporary work half of 2009. I still have a lot to offer and to learn. But I can’t even get a call for a receptionist position when I minimize my resume.

    I interviewed for an Admistrative Assistant position a few weeks ago where they told me at the beginning of the discussion I was overqualified. I didn’t understand why they asked me in to begin with since that term usually means they figure I would want the top of their pay range. But then, why would they have a range if they didn’t think someone of better experience might be a good fit?

    I was paid 30% more at my last long-term employer. I just want ot do my job and pay my bills like anyone else. The several interviews I have been on in the past two years have rarely seen a follow up letter to decline my application. I guess it’s time to see if I can become a Sr. greeter at a Walmart.

  33. I would like to know how you do research for a company who doesn’t give you any information to go on, the company name is confidential, no contact information,no name, phone number and the e-mail address is “job posting 1234″, hardly a job description, is this for a position that doesn’t exist? if HR is so busy with applications, why inundate themselves with stuff like that?

  34. I was laid off due to the economy. I found it to be a blessing. I found my dream job. I am my own boss and I get to pick my own hours. I am not affected by the economy. I give a product away, I don’t sell it, and I make money when they use it to save money on what they are going to buy anyway. When they save money using a webtool I give them, I make money, and I didn’t sell them anything. If that isn’t a Dream Job what is?

  35. To the HR responders. Yes, we are all busy in our jobs, if we are lucky enough to still have one. But with all the automation, and online application processes and screening, it would take about 30 minutes ONE time to set up 2 automated letters to send to applicants. One – “thanks for applying, you do not meet our requirements. have a nice day.” Two – “thanks for applying, we have selected another applicant. Please consider applying for future positions.”
    It is RUDE to not respond at all to applicants who went to the trouble to show interest in your company and offer their services to you.
    What has happened to common courtesy. My husband has applied at upstanding public institutions, with a strong experience and skills in their market. NO response whatsoever. No idea if they even got the application. No update of the online job posting to indicate if it is filled or not. These are basic requirements of an HR position to screen and notify applicants of their status. A “no thanks” standard email takes 3 seconds to copy paste and send.

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  37. when a posting states ‘local candidates only’ and you are trying to relocate to the area and find a position before moving, what do you do?

  38. I try to ask the interviewer, and the HR rep or recruiter when I can expect to hear from them again AT THE INTERVIEW. Such as, When do you plan on making a decision, and wehn can I expect to recieve an email, phone call, or letter? This makes it clear to me what timeline they are working on, like making a decision within that week or month, and how long they have to contact their bosses for approval, and how long they give HR time to accept what they plan on offering me.

    Funny side note, I once went a week without any contact, and when the boss sent an email asking if there was anything he could do to help me in my decision, I was like HUH? Appearently HR was supposed to call the next day with an offer, yet they did not, but marked me down as thinking, and did not do anything more. I sent a response of I was waiting on word from them. I got a call 5 minutes later. :)

  39. I made it through the two phone interviews, one a pre-screen and the other with the hiring manager. Have a scheduled face-to-face with the hiring manager in 30 days. I was laid off due to the economy and my severance runs out in a week. Is there anyway to speed up the process without looking deparate?

  40. I’m in the process of recruiting for 6 positions, newly created at my employer. When one list “No calls, please.” Take that as gospel. Can you imagine having to return the calls of over 700 applicants for just one posting??

  41. My experience, as well as my husband’s (who has been out of work for over a year, due to the economy/his company closing their location here–he looks constantly and has had only ONE interview in the last 6 months), is that a company will post a job, BUT eventually will hire from within.
    Just to satisfy the requirements, they post the job. Can someone answer me why they do this?
    It’s very discouraging to those that are looking for said job.
    Also, I’d like to know WHY they absolutely, positively HAVE to HAVE a degree? A person could have 10, 20 or more years experience and be better qualified than a person with the degree, but yet a company believes the person with the degree will do better.

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  45. I applied for a job, was interviewed, had a choice between two locations, one part-time, and one full-time. I indicated that my preference was the full-time position, but that one wasn’t going to be available for about one month. The interviewer stated she personally trains the candidate at each location, until her mission is accomplished, then proceeds to the next location.

    I called back to state (approximately 1 week later) that I would like to be considered for the part-time position if it was still available, since I moved and wanted to shorten my commute. She stated that it had already been filled based on my desire to work at the other location.

    When I followed-up with her after the one month period as she requested, I received my “Dear John” letter the following day. However, I noticed that two days later, the part-time position has been posted again, as well as another location that’s even closer, which is full-time. My dilemma is how to inquire about the closer, full-time position? I would’ve thought that she would’ve contacted me (albeit if she thought I was well suited for the position). I’m a bit hesitant to contact her again, but am looking for the RIGHT words to inquire professionally, yet humbly. If there are corrections that I need to make, I would gladly accept any constructive criticism that would assist me with improving my job search. Does anyone have any concrete, or tried and tested suggestions? I’m exhausted traveling 1.5 hours, one way!!! Thanx!

  46. I agree with you, Roger. You could not have said it any better, and you are right on point. I myself have been in career transition since November of 2008. I work on staying positive & optimistic. Voluntere your time to great charities or organizations, stay abreast of your industry, take classes, sharpen the saw. Do not give up. Perservere, and do the right things, follow proper protocal, and you will land on a great career. Staying positive and taking care of your body, mind and soul is key.

  47. Thank you notes are the thing of the past and this practice should be discontinued. 95% of people interviewed do not do this silly nebulous ordeal because they get the message of trying to patronize the hiring manager. It is an insult to the interviewee that the interviewer wants to be thanked for his time duh he/she is paid to do their job. More times than should many of these job managers are not qualified to interview.

    Jon managers should be more concerned with instead of a thank you note to be instead learning to train all their employees correctly and making sure these people can do their jobs. How many people waste time with a business especially customer service or dealing with the public that a problem is resolved without numerous hourly phone calls to resolve these issues.
    If a interviewer has an issue with a professional person not wanting to waste their time with a childish thank you note if it was not for the interviewee the interviewer would not have the job. When a company interviews an applicant they must send a thank you note to the applicant thanking him/her for their time and interest in their company. That is the professional thing to do and it is also PR 101. How many job managers are not cognizant of that fact thet people judge the company by how they were treated as these days a company can not allow a person leaving the interview saying what a horrible interview which reflects poorly on the company.
    Lets let this silly thank you note concept die in the wind and instead put the pressure back on the hiring manager and his staff. How many years did people interview without any thought to sending a thank you note because they would have been laughed at and be told grow up and get a life. This is a simple example of the Little People Syndrome thinking they are very important and need to be validated.

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  53. Reread the previous comments.
    Cross off all negative and derogative remarks.
    Cross out general whining.
    Cross out spelling and grammatical mistakes.
    Is there anything left?
    Wash, smile, refresh your knowledge of basic communication and writing skills, and learn about the company you plan to approach.
    Stand tall and smile.
    Employers should not have to be Kindergarten teachers.

  54. The interview process is very frustrating. A few things this email era, things should move faster in the employment process. They do not because email also means that many unqualified apply and the Manager has to screen through those first and then talk to the qualified. With a “good” company it should not take anymore that 5 to 7 days to contact a potential, interview and make in an offer. Everything else is poor management or politics. As far as follow-up is concern, set your own pace based on how the interview went. If it went really,really good call back in a few days after you send a speedy thank you (email) note. If tthere were other peope to meet give it a week before you call bck, but keep looking for other positions. After employers have lost a few really good candidates, they will learn their lessons. Well that’s me. Good luck!

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